Local stores in Vietnam are increasingly turning to online sales to reach the two-thirds of the population that is online, a new survey has found. Data collected by Vietnam’s sales management software firm Sapo shows that as many as 90 percent of stores across the country are going online to connect with customers. Of the 1,000 stores surveyed, 35 percent said online sales accounted for more than half of their total revenue in 2017. Cosmetics and jewelry vendors earned the most from online sales, which made up 48 percent of their total revenue last year, while pharmacies earned the least with just 12 percent. Direct sales are still the most most effective means of trade, followed by Facebook, company websites, Instagram, homegrown messaging app Zalo, and authorized dealers, the survey found, after talking to firms with at least three outlets with a minimum of seven employees working at each. E-commerce in Vietnam is expected to expand from a 0.5 percent share in the … [Read more...] about 90 pct of stores in Vietnam use an online outlet to reach customers: survey
Online
China’s second largest online retailer JD.com invests in Tiki
The Hanoitimes - JD.com, Chinese second largest online retailer behind Alibaba, has made an investment in Vietnam’s leading B2C e-commerce firm Tiki.vn, expanding its Southeast Asia business amid growing competition. JD.com didn't disclose the size of the investment but said that it would become one of the largest shareholders in Tiki after this deal, according to its statement released on January 16. As part of the deal, JD will partner with Tiki in a range of areas, including merchandising, cross-border trade, logistics and fulfillment, technology, financing, and operational capabilities, it said. With the investment in Tiki, JD.com adds Vietnam to its growing Southeast Asia presence “We are very excited to continue our Southeast Asia expansion with Tiki, a company that has a deep understanding of Vietnam and a reputation for outstanding customer service,” said Winston Cheng, president of JD.com’s international business, said in the … [Read more...] about China’s second largest online retailer JD.com invests in Tiki
Businesses engage in online flame wars
A number of companies have used social networking, forums and blogs as a way to defame their rivals, causing big losses for some. The internet is a tool for some, a headache for others The issue was highlighted at a meeting held in Ho Chi Minh City on August 5, which attracted attorneys and business leaders.There are around 29 million internet users in the country, accounting for just under 34% of the population. And several businesses claim that their rivals have taken advantage of this as a means to slander them.Pham Gia Auto Mechanic Ltd. Co. is among the companies who have complained about these practices. The Deputy General Director, Pham Truong Son, said that negative talk on a forum called otosaigon.com reduced their business revenues by 65%.The business losses, Son says, are a result of an article that was published on the website. Since, the company has apologised, but Son says that the business has not … [Read more...] about Businesses engage in online flame wars
People facing online password dilemma
When it comes to password storage, half (51 percent) store passwords insecurely, with a quarter (23 percent) writing them on a notepad (Photo: VNA) HCM City (VNA) - With their growing dependency on online accounts,people are increasingly facing a dilemma – how to choose strong passwords toprotect themselves and their data.Some end up using strong and different passwords for every single account, butrisk forgetting their passwords in the process.Others choose memorable passwords that make life easier, but also play rightinto cybercriminals’ hands, a study by Kaspersky Lab has found.According to the study, many consumers understand the need for strong passwordsto their accounts. When asked which three of their online accounts required thestrongest passwords, 63 percent of respondents plumped for online bankingaccounts, 42 percent for payment applications including e-wallets, and 41percent for online shopping.However, the difficulty of remembering several of … [Read more...] about People facing online password dilemma
Shinhan Bank CEO forecasts rise of online retail
In April 2017, Shinhan Bank announced the acquisition of ANZ’s retail banking arm in Vietnam. Could you share further details on the acquisition process?During the eight-month process, we placed our greatest efforts in the preparation of personnel, network and operation procedures, while awaiting the approval of the State Bank of Vietnam. On December 18, Shinhan Bank officially took over the human resources of ANZ’s retail banking services, eight branches and transaction offices, as well as over 125,000 individual customers, many of whom are high-income individuals with premium shopping habits. What potential impacts might the acquisition have on existing ANZ customers?Certainly, customers might be worried, however, with our strong capital funds, advanced banking technology, and Korean-standard services, we made a commitment to both individual customers from ANZ and current Shinhan customers to maximize their financial benefits.In order to strengthen the safety and … [Read more...] about Shinhan Bank CEO forecasts rise of online retail
130,000 orders secured on online shopping day
130,000 orders secured on online shopping day Chi Thinh HCMC – Organizers of the Autumn Online Shopping Day 2016 have announced that website OnlineFriday.vn of the major online shopping event last Friday got five million visits and 130,000 orders from shoppers. Twenty large firms participating in the Autumn Online Shopping Day 2016 reported total sales of VND170 billion. The best sellers included electronics, fashion items, household appliances and tourist services. On the Autumn Online Shopping Day, e-commerce platform Sendo sold over 20,000 items at discount prices plus gifts. Retail chain Vien Thong A offered VND300,000 vouchers for customers who used Online Friday app to purchases items at its 300 stores nationwide. Local airlines including Vietjet and Jetstar Pacific brought to the online shopping day discount tickets and promotional programs for their domestic and international flights. Particularly, Vietjet sold one million air tickets from VND0 from 12 a.m. to 2 p.m. … [Read more...] about 130,000 orders secured on online shopping day
Lazada becomes online reseller of Apple products
Alibaba-owned online retailer Lazada Vietnam has become an authorized distributor of all genuine Apple products in Vietnam since January 5.Its e-commerce platform Lazada.vn has offered a wide range of Apple products, including iPhone, MacBook, MacBook Pro, iPad, iPad Pro, Apple TV, Beats by Dr. Dre and other accessories. Local consumers can have access to the website to purchase products online.Alexandre Dardy, chief executive officer of Lazada Vietnam, said the event has shown Lazada’s pioneering role in the e-commerce sector. This has also realized one of its commitments, facilitating local consumers to purchase genuine products, and access customer services from worldwide prestigious brands.Launched in 2012, Lazada is the number-one online shopping and selling destination in Southeast Asia, and has a presence in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam. The platform helps more than 135,000 local and international sellers, as well as 3,000 … [Read more...] about Lazada becomes online reseller of Apple products
Online platform created to control data breach
To know if an email password is leaked or stolen on the internet, a user can access: khonggianmang.vn, type an email address and click “search”. A notification mail then will be sent to the inbox. If it notifies that the email password has been exposed, it should be changed to a new one.According to AIS, a 41-gigabite file containing about 1.4 billion usernames and password combinations was recently found on the Dark Web, a huge data breach related to email accounts. Leaked credentials include 473,770 Vietnamese email accounts (using the domain of “.vn”) in which there are 1,056 accounts with the governmental domain of “.gov.vn” and 806 accounts belonging to banks.AIS said these emails might have been used to register on social networks, bank accounts and online services. Therefore, they are at high risk of cyber attack.Việt Nam Computer Emergency Response Team (VNCERT) warned internet users to check their email security, change … [Read more...] about Online platform created to control data breach
Kymdan’s new online store delivers to entire US
Products purchased online will come with a 15-year warranty and be freely delivered to customers across the US. In addition, the company is offering a 30-50% discount and complimentary pillows to customers buying mattress products from now to the end of the month.According to a representative of Kymdan Company, they have invested millions of US dollars expanding their first shop on Beach Blvd, Westminster and building an office and warehouse in Carritos City, California.He says the US has been Kymdan’s largest export market for years.The Global Registration Services, Inc. – GRS (USA) confirmed that KYMDAN natural latex mattresses meet the requirements for import and circulation throughout the US.Kymdan Company has a factory covering 108,163sq.m in Tay Bac Cu Chi Industrial Zone in Ho Chi Minh City, two affiliated factories (Export Garment Enterprise, Furniture Enterprise), two overseas subsidiaries in the US and Australia, three domestic branches, and more than … [Read more...] about Kymdan’s new online store delivers to entire US
Online education booms in Vietnam
VietNamNet Bridge - E-learning or online education appeared in Vietnam 10 years ago, but has only been flourishing in the last three years.Hoa, an administrative officer at a privately run construction company in Hanoi, wanted to leave to work for a foreign company and needed to practice English skills. Going to a foreign language center in the evening was not a good choice, as she would not have time to take care for the kids. Finally, she decided to learn English with Livemocha.vn, a website which teaches English online. She felt satisfied with her choice which allowed her to both improve her English and supervise her kids’ self-study at home.According to Hoa, the tuition at Livemocha is not as expensive as traditional training courses. The tuition is VND250,000 for three months, VND400,000 for six months and VND600,000 for the whole year. … [Read more...] about Online education booms in Vietnam