close Video 5 things about passenger airplanes to that you probably didn’t know Whether you’re a frequent flier or have only flown on a passenger aircraft once in your life, here are five things to know about passenger planes. It’s no secret that the aviation industry has taken a serious beating due to the COVID-19 pandemic’s blight on air travel demand. Especially amid the first months of the global health crisis, commercial airlines suffered not just financially, but also from a public-relations perspective, as confusion and frustration over canceled flights, and struggles over vouchers versus refunds, reigned. CLICK HERE FOR COMPLETE CORONAVIRUS COVERAGE In its late-July report, Upgraded Points published the results of an independent investigation into customer complaints being made against major airlines, using data from the latest U.S. Department of Transportation air travel consumer report. The outlet examined the volume of gripes received by the Transportation Department during March and April 2020 in order to gauge COVID-19’s impact on passenger complaints’ submission, using the data for month-over-month and year-over-year comparisons. Consumer grievances were measured not just in overall counts, but also by the number of complaints per 100,000 enplanements. More From TravelPulse 16 Underrated US Travel Destinations Tips for Families Traveling During the… Read full this story
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