On June 21, 2019 in Hong Kong, at a grand event attended by representatives of leading global companies from different industries, FE CREDIT was honored to receive two awards – CEO of the Year and CRM Director of the Year from Asia Pacific Customer Service Consortium (APCSC). Khalidas Gose, vice chairman and CEO of FE CREDIT was named CEO of the Year by APCSC APCSC is a leading body promoting service quality and customer relationship excellence across the Asia-Pacific region and offering recognition and rewarding teams, companies, individuals and business units that have contributed to the success of both their organisations and their customers. Kalidas Ghose, vice chairman and CEO of FE CREDIT received the CEO of the Year award while Basker Rangachari, chief marketing officer of FE CREDIT, was recognised as CRM Director of the Year. By APCSC’s criteria, nominees must have demonstrated vision and leadership in building their respective organisations with strong customer loyalty, brand image, and strong financial performance with a customer-centric culture. This includes ongoing strategies and continuous initiatives where the nominee’s visions, business insights, as well as leadership to communicate and inspire have guided their organisation to a new level of growth, achievement, and public… Read full this story
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